FAQ

Frequently Asked Questions

Welcome to Karma Central. Here are answers to some of our most common questions.

What is LuxeBlend™ hair?

LuxeBlend™ is our premium human hair blend, made with 60% human hair and 40% high quality heat resistant fiber. It is designed to give you the look, softness and movement of luxury hair without the luxury price tag.

Can I use heat on LuxeBlend™ wigs?

Yes. Our LuxeBlend™ wigs are heat friendly. We recommend using low to moderate heat and always starting at the lowest temperature needed to achieve your desired style.

How long will my wig last?

With proper care, our wigs are made to be worn again and again. Longevity depends on how often you wear your wig, how you style it and how well you maintain and store it.

Are your wigs glueless?

Many of our wigs are designed for easy, glueless wear. Please check the individual product description for the specifications of the wig you are purchasing.

Do you offer free shipping?

Yes. We offer FREE standard shipping on U.S. orders.

How long does shipping take?

Processing and delivery times may vary by product and destination. You will receive tracking information once your order has shipped.

Can I return or exchange my order?

For hygiene and safety reasons, hair products may have specific return requirements. Please review our Shipping & Returns policy before purchasing.

Can I change or cancel my order?

If you need to make a change, contact us as soon as possible after placing your order. Once an order has entered processing or shipped, we may not be able to modify or cancel it.

Do you ship internationally?

International shipping availability and costs may vary by destination. Contact us before ordering if you are outside the United States and need assistance.